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Trisha Anne's avatar

Nudging example: Local energy company "selected" us and send monthly reports (unsolicited), comparing our energy use to "average" and "efficient" homes of supposedly comparable size. I can't opt out by email, web page, or US snail mail: I have to call them! I'm pretty sure that would be the only department where an actual human being would answer the phone because everything else is automated. I find this off-the-scale irritating.

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ScottyG's avatar

We always receive updates on how our electrical consumption matches up with my neighbors. I’m always at the bottom of my tier and when I received their comparison it reminds me to turn every light on in the the house. Thanks Con Edison.

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